A digital caliper measuring the moulded wall of a black plastic housing on a pale flat surface.

Quality

Three gates, and what stops a batch

01Inspection

The three gates

IQC

Incoming quality control

When raw material and components arrive

Every delivery is inspected against the purchase order before it is accepted into stock.

IPQC / PQC

In-process quality control

While the batch is running

The first article off the line is confirmed against the specification before the batch is allowed to run.

FQC

Finished goods quality control

After production, before packing into the warehouse

A full check of the finished unit (electrical performance, appearance, and the packaging itself) before it goes into the carton.

A round charger held under the head of a bench inspection rig, two finished units beside it.
02Remedy

What happens when a batch is wrong

The hold

Any batch that fails at a gate is held.

Rework or scrap

Where the fault is ours, the cost of rework or scrap is ours.

The ship date

If a hold moves your ship date, you are told the day it happens.

Your own inspector

A third-party inspection body (SGS, Bureau Veritas, TÜV) or your own agent is welcome at the finished-goods stage.

03Certification

The documents we hold

What each certification mark is, and what Sunntc can send you
MarkWhat it actually isWhat we can send you
CEA manufacturer's declaration of conformity under the applicable EU directives, supported by lab test reports.The signed EU Declaration of Conformity, the directives and standards claimed, and the lab report behind it.
RoHSA test report per homogeneous material, plus a declaration.The report and the declaration for the model you are buying.
FCCA third-party grant that carries an FCC ID.The grant, and the FCC ID, which you can look up yourself in the FCC's public database.
Qi / Qi2 (WPC)A certification issued by a WPC-authorised test lab and listed in the WPC's public database.The certificate and its registration number, for models that carry one.
UN38.3 and MSDSTransport documents, required for anything containing a lithium cell, which means the power-bank models.The test summary and the safety data sheet, for the freight forwarder.
Next

Ask for the file

Tell our team the model and the market and the documents come back by email.

A flat copper charging coil soldered to a round green circuit board, two power leads attached.